Support Services

 

Providing 24 x 7 Support Around the World

GMT’s support services are an essential component of the on-going success of the resource management project.

GMT offers a range of customer support services to meet the needs of every organization, from standard coverage Monday through Friday to 24 x 7 coverage 365 days a year. GMT’s customer support professionals assist with technical diagnostics and issue resolution as well as consultative advice and guidance on optimal product use.

The sun never sets on GMT. With Customer Support Centers (CSC) in North America, the United Kingdom, and India GMT can be communicated with 24 x 7 through telephone, email, and web.

GMT Corp (US & Canada)

M-F 8:00 AM - 7:00 PM ET
Tel: +1.770.559.0000

 

GMT Europe

M-F 9:00 AM - 6:00 PM GMT
Tel: +44(0)845 080 0377

 

GMT Asia-Pacific

M-F 9:00 AM - 6:00 PM AEST
Tel: +61(3)8844 2020

 

GMT India

M-F 9:00 AM - 6:00 PM
Tel: +91 44 4392 0100

 

Contact Information

Name
Company
Phone
Email Address
Product
Version
Build Date
Platform
Using Citrix or Terminal Services Client?
Database Management
Type of Switch
(Call Centers Only)

Description of Problem
Please describe in detail what the user was doing and when the problem occurred. List any changes you have made to the system or any changes you feel may affect GMT. Keep in mind that changes to your network or permissions could effect GMT's configuration.

*All fields required.

 

GMT Planet Receives two more Product of the Year Awards
> Read the Press Release