SureStart key work-streams include Implementation Planning & Set-up, on-site Software implementation and two rounds of tailored User Training. Expertise and services provided include engagement and project management, custom system configuration to optimize fit-for-purpose, business process improvement based on best-inclass industry leaders, and report customization to ensure measurable benefits and engagement ROI. SureStart begins with a rigorous analysis of the customer’s current workforce management environment, whether it is manual or automated. The customer’s complete technical and business requirements are identified and a detailed project implementation and training plan is created in coordination with our customers that will result in a GMT Planet implementation specifically geared to achieve the customer’s business goals.
Implementation goes beyond simply installing software. SureStart brings GMT and customer people together, supported by rigorous process and reliable tools to ensure that the software is properly installed and operational and has been configured to effectively address the customer’s business requirements. SureStart training ensures that the appropriate users have been trained and certified on the use of GMT Planet. Our Training mandates capacity model and schedule creation by the customer using their own data prior to successful completion of the course of training—before we leave, you are using GMT Planet.
Read more about our SureServices suite of offerings, call us at +1 770.416.6000 or email us to get started today!
“There had been cases where other vendors’ support teams all but vanished once a product was purchased. GMT has been with me every step of the way.”
We can help you determine the ROI on automating your workforce management solution
