Services
Delivering On The Promise
GMT provides a full range of services focused on ensuring customers achieve their project and business objectives. GMT is known for a performance based approach to project delivery and support and has been ranked by analysts as having the highest end user satisfaction and among the lowest total project costs. This is borne out by an unmatched customer retention score of over 95% during the past five years.
Professional Services
GMT professional services are focused on the timely and successful deployment of GMT tools and methodologies. GMT’s performance-based professional services cover the entire lifecycle of a workforce and performance management project including project management, software and hardware installation, data and systems integration, database and application configuration, report and scorecard customization, and data collection and time studies.
Training Services
GMT training courses ensure the appropriate skills and knowledge are transferred to end users so that the organization achieves the maximum business benefit. GMT’s training courses can be delivered on-site, over the web, or through computer-based-training techniques. GMT provides training for end users, administrators, business analysts, and IT and security professionals.
Support Services
GMT’s support services are an essential component of the on-going success of the resource management project. GMT offers a range of customer support services to meet the needs of every organization, from standard coverage Monday through Friday to 24 x 7 coverage 365 days a year. GMT’s customer support professionals assist with technical diagnostics and issue resolution as well as providing consultative advice and guidance on optimal product use.
