Products
Winning in today’s competitive environment requires organizations to deliver a superior customer experience, consistently and cost-effectively, across all parts of the enterprise, from branch offices to contact centers to back office operations. However it is a challenge for organizations to balance this mandate with the need to control what are often an organization’s largest operating expenses: payroll costs and cash handling expenses.
GMT provides two product solutions to address this challenge: GMT Planet™ for workforce and performance management and GMT CashMaster™ for cash management. Both tools combine precision forecasting and efficient scheduling with powerful performance analytics to deliver a better customer experience at lower cost.
GMT Planet Workforce and Performance Management
GMT Planet workforce management software is designed for financial services organizations, contact centers, and back office operations. GMT Planet helps put the right people in the right place at the right time performing the right tasks enabling frontline managers to focus on improving the customer experience and reducing operating costs.
GMT Planet is regarded as the industry’s most accurate, easy-to-use and affordable workforce management solution, and is unique in addressing all the needs of the enterprise, from branch offices to contact centers to back office operations to logistic centers.
GMT CashMaster Cash Management
GMT Cashmaster is a liquidity management software solution for financial services organizations that helps improve profitability by tightly managing cash levels in branches, ATMs, and vaults. GMT Cashmaster provides a bank with the ability to easily monitor and accurately forecast cash demand, as well as provide shipment and order guidance to bank personnel to optimally manage cash levels and shipment schedules.
