GMT On-Demand was developed to bring full-featured workforce optimization to contact centers, banks, credit unions and building societies that desire a complete package but may not have the capital budgets or internal resources to manage one. GMT On-Demand is a Software as a Service (SaaS) solution that enables these organizations to realize the benefits of workforce optimization technologies without the burden of a large up-front or capital investment.
GMT On-Demand was created especially to address the needs of these organizations, but it’s not a stripped-down version of GMT’s enterprise product. Rather, it offers all the comprehensive features of GMT’s award-winning GMT Planet workforce management solution provided as a hosted delivery model. This also makes it easy to migrate to an on-premise installation or add features as your organization institution grows or your business needs change. This is different than managed service offerings from many other vendors which offer no growth path or provide only a watered-down version of their enterprise product.
To find out how GMT On-Demand can help you realize significant labor cost savings, drive greater operational efficiencies and positively impact the bottom line, please contact us.
Attend our free webinar to see how a hosted workforce management solution can help your contact center or branch office reduce costs and improve effectiveness with much lower start-up costs.
We can help you determine the ROI on automating your workforce management solution
