GMT Announces Release of Latest Version of GMT Planet, Lanier
May 20, 2009
Latest version of GMT’s award-winning workforce management software is now available, and includes significant enhancements and performance improvements
GMT authors white paper on effective branch workforce optimization
May 7, 2009
GMT releases Best Practices for driving adoption of Workforce Optimization in bank branches
How to improve bottom line performance through precision forecasting
April 21, 2009
GMT releases workforce management guidelines for contact center and bank banch managers
GMT Chosen by Mechanics Bank to Improve Branch Sales, Effectiveness and Efficiency
March 26, 2009
Mechanics Bank inks deal for GMT On-Demand hosted workforce management. The Northern California community bank selects GMT On-Demand for Banking as its branch workforce optimization solution
GMT Planet Drives Significant Results, Efficiencies for Advocate Medical Group
March 2, 2009
Leading Chicago-area medical provider boosts service quality, agent satisfaction in 24/7 contact center while significantly reducing administrative time and overtime costs
GMT sees strong momentum in 2008, fueled by significant new client wins, territory expansion, new product introductions
February 16, 2009
GMT announces record results for 2008 and projects strong performance in 2009.
GMT to speak and exhibit at Middle East Call Centre Conference 2009 in February
January 26, 2009
GMT CEO to present “Workforce Management: The Key to Service Success in Turbulent Times,” at premier Middle East Call Centre Conference in Dubai, UAE
GMT Workforce Management Solution Now Rated “Avaya Compliant”
January 19, 2009
GMT Planet v9.7 compatible and interoperable with key Avaya contact centers solutions
GMT Planet Workforce Management Snags Another Product of the Year Award!
January 12, 2009
GMT Planet workforce management solution honored for outstanding innovation by Customer Interaction Solutions Magazine
GMT On-Demand Debuts at 2008 BAI Retail Delivery Conference & Expo
November 18, 2008
GMT announces GMT On-Demand, a powerful and affordable managed services solution, well-suited to the workforce management needs of small and mid-sized banks and credit unions
