GMT Ready to Show off its Flagship Workforce Management and Performance Solutions
From Sept. 22 to Sept. 23 at the Birmingham National Exposition Center in Birmingham, England, the Norcross, Georgia-based company will also demonstrate GMT On-Demand, its Software as a Service, or SaaS (News - Alert), workforce management offering; and GMT SureServices, its client care methodology.
GMT to Exhibit at Call Centre and Customer Management Expo 2009
While at the show, GMT representatives will demonstrate GMT Planet, its flagship enterprise workforce management solution; GMT On-Demand, its Software as a Service (SaaS) workforce management offering; and GMT SureServices, its client care methodology, in stand D25.
GMT to Exhibit at Call Centre and Customer Management Expo 2009
GMT Corp., a global industry leader in enterprise workforce management and performance optimization solutions, today announced it will be exhibiting at the Call Centre and Customer Management Expo from September 22-23, 2009 at the Birmingham National Exposition Centre in Birmingham, England.
Podcast: Precision Forecasting
Kevin Hegebarth, vice president of marketing at GMT Corporation, offers tips and real-life examples of how business executives can balance the ying and yang priorities of service levels and labor costs.
A Workplace Win-Win-Win: Is work-life balance the answer?
One of the best ways to keep your employees happy is to offer them work-life balance programs - especially if the workload has recently increased. Not only do work-life balance programs motivate staff and improve customer service, but, surprisingly, they also help save money.
By Simon Angove, CEO, GMT
Case Study: WFM in Golfsmith International's Call Center
WTH selected GMT Corporation to develop a customized, open and flexible system that would centrally forecast and schedule all of their agents in their four sales and service centers.
We can help you determine the ROI on automating your workforce management solution
