GMT Corp., an industry leader in enterprise workforce management and performance optimization solutions, today announced that Mechanics Bank selected GMT On-Demand™ to satisfy its branch workforce optimization requirements after a comprehensive evaluation of competitive bids. Based on its award-winning GMT Planet® workforce management solution, GMT On-Demand is a full-featured workforce management and performance optimization solution offered as a Software as a Service (SaaS) model.
GMT Corp., a global industry leader in enterprise workforce management and performance optimization solutions, today announced that Advocate Medical Group (AMG), one of the leading physician group practices in the Chicago area, has reported achieving significant operational improvements through its use of GMT Planet®. With GMT Planet—the company’s award-winning workforce management solution—AMG was able to boost service quality and associate satisfaction while also dramatically reducing costs associated with its contact center operations and beyond.
GMT Corp., a global industry leader in enterprise workforce management and performance optimization solutions, today announced the company’s 2008 fiscal year results. Marking the company’s strongest financial performance in its history, the record-breaking year saw a string of successes that resulted in record net income; its fifth consecutive year of year-on-year revenue growth representing a compound annual growth rate in excess of 30%; and an increase in bookings of more than 44% over 2007.
GMT Corp., a global industry leader in enterprise workforce management and performance optimization solutions, today announced that the company will be exhibiting at the Middle East Call Centre ’09 Exhibition and Conference in Dubai, where GMT CEO Simon Angove will also be featured as a speaker on the main conference agenda.
GMT Corp., a global industry leader in enterprise workforce management and performance optimization solutions, today announced that its GMT Planet v9.7—the company’s flagship workforce management solution—is compliant with the Avaya IQ v4.1 reporting and analytics platform that consolidates real-time data from Avaya customer service solutions and enterprise business resources to deliver reports that relate activity to results.
GMT Corp., a global industry leader in enterprise workforce management and performance optimization solutions, today announced GMT Planet® version 9.7 has received a 2008 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Customer Interaction Solutions magazine, the leading publication covering CRM, call centers and teleservices since 1982.
We have several exciting webinars in the works though, so stay tuned!
Can't attend any of our webinars? GMT will be at these events worldwide over the next few months. If you plan to attend any of them, do stop by and say hello.
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