GMT is a successful and fast growing Norcross, Georgia based global software company. We are a leading worldwide provider of workforce management, cash management, and performance management software for call centers, branch banking, back office, and services organizations. GMT resource optimization solutions are used in over 10,000 locations across 6 continents and schedules over 250,000 people every day. GMT counts 4 of the top 5 North American retail banks as clients, and other leading brands such as World Travel Holdings, AirTran, BB&T, Golfsmith, UPS, and Weight Watchers.
At GMT, you will find a challenging environment that offers extraordinary opportunities for professional advancement and personal growth. We’re committed to providing our team members with the tools and support they need to succeed.
We are an equal opportunity employer. We offer all the standard perks; Health, Vision, Dental Insurance, Life Insurance, Short Term and Long Term Disability, 401(k) with a company match, Stock Options, Vacation and Sick Days, Tuition Reimbursement, Employee Assistance Program and some unique ones – like on-site gym, yoga classes, a private office, no politics, and a relaxed work environment. We have a casual work environment, and a convenient location.
Please submit a resume and cover letter (in PDF or MS Word) outlining your relevant experience to:
Human Resources
GMT Corporation
2831 Peterson Place
Norcross GA 30071
hr@gmt.com
We are looking for a Software Implementation Consultant on our team to lead our new customer implementations. The Software Implementation Consultant will work within the Professional Services Division and will be responsible for managing the implementation process for our GMT Planet workforce management software. GMT Planet helps put the right people in the right place at the right time performing the right tasks enabling frontline supervisors to focus on improving the customer experience and reducing operating costs. GMT Planet is the industry’s most accurate, easy-to-use and affordable workforce management solution, and is unique in addressing all the needs of the enterprise, from branch offices to contact centers to back office operations to logistic centers.
Responsibilities will include defining and documenting client requirements, system configuration, system testing and client training. Candidates will be expected to work independently to manage multiple critical tasks simultaneously to meet due dates, as well as facilitating team activities and managing multiple streams of activity to ensure timely resolution.
Requirements
Location
GMT head office in Norcross, GA
“GMT has provided us with robust, user-friendly tools, so we can manage our operations as efficiently as possible, and that is a must in today’s highly competitive financial services market.”
We can help you determine the ROI on automating your workforce management solution
