About Us

The Industry’s Only Enterprise-Wide Solution Provider

GMT software is used in over 20,000 locations across 4 continents and schedules over 250,000 people every day. GMT counts twelve of the top twenty North American retail banks as clients, and other leading brands such as Eurostar, GC Services, Golfsmith, Hickory Farms, Kodak, Nielsen Media, Roadway, TDS Telecom, UPS, Weight Watchers, and West Midlands Police. We pride ourselves on the results we deliver for customers, borne out by an industry-leading customer retention rate of over 95 percent during the past five years.

The company is privately held with headquarters in Atlanta, Georgia, and offices in the U.K., Australia, and India.

 

GMT’s two product lines are GMT Planet™ workforce management and GMT CashMaster™ cash management.

 

Workforce and Performance Management Solutions

 

GMT Planet workforce management software is designed for financial services organizations, contact centers, and back office operations. It helps puts the right people in the right place at the right time performing the right tasks enabling frontline supervisors to focus on improving the customer experience and reducing operating costs. GMT Planet is the industry’s most accurate, easy-to-use and affordable workforce management solution, and is unique in addressing all the needs of the enterprise, from branch offices to contact centers to back office operations to logistic centers.

 

Cash Management Solutions

 

GMT Cashmaster is a liquidity management software solution for financial services organizations that helps improve profitability by tightly managing cash levels in branches, ATMs, and vaults. GMT Cashmaster provides a bank with the ability to easily monitor and accurately forecast cash demand, as well as provide shipment and order guidance to bank personnel to optimally manage cash levels and shipment schedules.

 

Delivering on the Promise

 

GMT provides a full range of implementation, education, consulting and support services to ensure a successful technology deployment. We are known for a performance based approach to project delivery and we have been ranked by analysts as having the highest end user satisfaction and among the lowest total project costs.

 

Some of GMT partnerships include Avaya, Brickstream, CAST Management Consultants, Ernst & Young, Meta Software, Microsoft, Noble Systems, Qm Group, Time America, and Unisys.

 

 

GMT Planet Receives Call Center Magazine’s 2007 Product of the Year Award
> Read the Press Release
> Read the Award Story