GMT Workforce Management Solutions

Once we implemented GMT Planet, we generated rosters in 30 minutes, rather than seven hours, and had unprecedented visibility into agent availability and time off.  
David Coombe,
Customer Service Centre Mgr,
South Australia Water

What's New

GMT to Deliver Two Presentations at Contact Center Conference

Verint to Acquire GMT, Extending Its Leadership in Enterprise Workforce Management Solutions

GMT Announces Strategic Partnership with LOEM Consultation

GMT Executive Insights - May 2011

Too busy to keep up with industry trends? We've made it easy for you. Our quarterly release of WFM trends will help you better understand the key ideas that will reshape the contact center industry in the months to come.

Download the Workforce Optimization Trend Report

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